ONLINE SUPPORT
- Sales: 0916 409 720
- Service: 0948 906 655
- Sales: 0979 580 571
- Service: 0967 219 519
- Hanoi: 0912 002 160
- HCMC: 0979 580 571
SERVICE AND SUPPORT
18/05/2019 15:50
SERVICE AND SUPPORT
The sale is just the start of Kitamura's commitment to our Customers
Dedicated, expert, and always available, Kitamura has made customer service a priority since the very beginning - and our commitment will continue long into the future. Across the U.S. and around the world, the most-knowledgeable machining center service and support is never more than a phone call away.
• Machine & Control Operation and Installation Training
• Preventative Support Services
• Tools/Equipment
• Applications/Turnkey Engineering
Parts – Supporting Machines from the 80’s to Today
• 10 Million Dollars’ worth of in-stock replacement parts for machines of any age
• 98% on-time parts delivery
• Today, we have over 125+ spindles in stock
• 2 to 4 bulk part shipments arriving from the factory each week for stock and/or special order
Service and Applications
• In house, manufacturer direct service and technical support is always just a phone call away
• Programming and time study support
• Show & open house support and set-up
• Cad cam support and design