ONLINE SUPPORT

HANOI OFFICE
  • Sales: 0904 656 786
  • Service: 0914 405 977
HO CHI MINH BRANCH
  • Sales: 0988 589 709
  • Service: 0987 129 244
HOTLINE
  • Hanoi: 0912 762 891
  • HCMC: 0979 580 571

SERVICE AND SUPPORT

18/05/2019 15:50

SERVICE AND SUPPORT

The sale is just the start of Kitamura's commitment to our Customers

Dedicated, expert, and always available, Kitamura has made customer service a priority since the very beginning - and our commitment will continue long into the future. Across the U.S. and around the world, the most-knowledgeable machining center service and support is never more than a phone call away.

• Machine & Control Operation and Installation Training

• Preventative Support Services

•  Tools/Equipment

•  Applications/Turnkey Engineering 

Parts – Supporting Machines from the 80’s to Today

• 10 Million Dollars’ worth of in-stock replacement parts for machines of any age

•  98% on-time parts delivery

•  Today, we have over 125+ spindles in stock

•  2 to 4 bulk part shipments arriving from the factory each week for stock and/or special order

Service and Applications

•  In house, manufacturer direct service and technical support is always just a phone call away

•  Programming and time study support

•  Show & open house support and set-up

•  Cad cam support and design

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